Please select your home edition
Edition
PBW newsletters (top)

Highest gold rating to Queensland Marina

by Michelle Macready 3 Oct 2019 21:47 PDT
Coral Sea Marina Resort © Phill Gordon

Coral Sea Marina Resort in the Whitsundays, Queensland has been awarded Platinum accreditation under the Global Gold Anchor Scheme. This is the highest possible level of Gold Anchor accreditation.

The marina is the first in Queensland to be accredited at this level and, setting a new Australian industry benchmark as a globally significant destination marina on the East Coast of Australia.

The Global Gold Anchor Scheme is an industry-based customer service focused accreditation scheme jointly managed by the Marina Industries Association (MIA) and The Yacht Harbours Association (TYHA). There are Gold Anchor accredited marinas in over 25 countries.

Coral Sea Marina Resort (formerly Abell Point Marina) is a 520-berth marina at Arlie Beach in the pristine Whitsunday's Region 1,100 kms north of Brisbane.

The marina resort is a key Queensland tourism destination and springboard for visitors experiencing the Whitsunday Islands and the Great Barrier Reef.

The marina resort has over 20 retail, hospitality and tourism tenants and the newly acquired Coral Sea Resort Hotel has 77 rooms located on the absolute waterfront, all adding to the guest experience.

Coral Sea Marina Resort is a much-awarded business including Major Tourism Attraction (QLD Tourism Awards), Superyacht Business Services Provider of the Year (2017) and the current MIA Marina of the Year (140+berths category).

MIA Chairman Andrew Chapman said "The International Gold Anchor rating system is designed to facilitate the improvement of industry services and facilities and to provide boat owners and marina users with an easy reference system similar to the accommodation star rating scheme. Gold Anchor marinas are independently assessed across 100 elements covering marina services and facilities and the assessment includes direct berth-holder feedback. To be accredited as 5 Gold Anchor Platinum the marina has to achieve an overall score over 95%. It is an outstanding achievement by Coral Sea Marina Resort to have achieved this level."

Paul Darrouzet, owner, Coral Sea Marina Resort said "This achievement has taken an enormous effort and commitment from the whole team in striving for excellence in all areas of our business. The team consistently deliver the highest level of service to our valued guests. The continuous validation under the Gold Anchor scheme will keep us at the top of our game and assist in our ongoing quest to deliver memorable experiences that reflect excellence in quality and value."

A formal presentation will take place at Coral Sea Marina Resort in November, with Colin Bransgrove, CEO, MIA in attendance.

Related Articles

Marina Industries Association in Battle to Marinas
Supporting recreational boating and the 28,000 jobs directly dependent on it The MIA has been working in cooperation with the Australian Boating Industry Association (BIA) providing a strong united voice in support of recreational boating and the 28,000 jobs directly dependent on it. Posted on 2 Apr
Marina Industries Association reacts to COVID-19
Making rapid adjustments to its services for members The Marina Industries Association (MIA) is making rapid adjustments to services to its membership that spans many countries all being impacted by COVID-19. Posted on 19 Mar
Marina Industries Association announces new CEO
MIA pleased to announce the appointment of Suzanne Davies The Marina Industries Association (MIA) is pleased to announce the appointment of Suzanne Davies as the next CEO of the MIA. After a thorough recruitment process Suzanne was selected based on her high-level business and club marina management track record Posted on 6 Mar
New partnership for Australian Marina Industry
Marina training agreement signed The Marina Industries Association (MIA) and the Registered Training Organisation (RTO) Professional and Technical Training Australia (PATTA) have signed an agreement for PATTA to deliver Certificate III in Marina Operations. Posted on 13 Feb
MIA Special Offer - extreme weather course
It can help save lives and minimise property damage To assist marinas and boatyards to prepare for extreme weather in the short term, MIA is offering a special price for the Club Marine Extreme Weather Preparedness Online Course. Posted on 8 Feb
Details of Marinas21 announced
International Marina Conference and Trade Show in Australia The Marina Industries Association (MIA) is pleased to announce details of Marinas21, the International Conference and Trade Exhibition that is conducted every two years in Australia. Posted on 28 Jan
Major development for Chinese marina industry
MIA sign MOU to deliver training in China The Marina Industries Association (MIA) and the Chinese Sports Industry Group (CSI) have recently signed an exclusive partnership to jointly commence marina training and accreditation in China. Posted on 16 Jan
Oil Spill Response Training Course
New MIA course to be held at Marmong Point Marina Marinas have potential to impact on the marine environment because of their waterfront location and the nature of boating related activities carried out at marinas and boatyards. Posted on 17 Dec 2019
US Marina & Boatyard Study Tour
MIA is proud to announce its fourth international study tour to California This study tour is organised by MIA and is endorsed by the Global Marina Institute and hosted by local marina experts. This study tour will be for three and half days visiting a selection of state-of-the-art facilities. Posted on 25 Nov 2019
Change of Leadership at Global Marina Institute
New Chairman appointed at the annual meeting held during METS A new Chairman has been appointed to the Global Marina Institute (GMI) at the annual meeting of GMI held during METS in Amsterdam. GMI is responsible for the oversight of marina education, training Posted on 22 Nov 2019
MBW newsletters (top)