Please select your home edition
Edition
Naiad

BoatUS offers 5 ways to call for on water towing assistance

by D. Scott Croft on 16 Apr 2013
For boaters, having a VHF radio aboard is the best way to get emergency help from nearby vessels, but for routine requests for on water assistance, BoatUS reports that cellular phones are now the #1 choice to call for a towboat. BoatUS Press Room
Let's face it. These days, there are so many ways boaters can communicate while on the water, it's hard keeping track. VHF radio, which is monitored by the US Coast Guard and its life-saving Rescue 21 system, is the accepted method for getting emergency help. But what about calling for routine on-the-water towing assistance for things like a dead battery, dead engine or grounding?

The nation's largest on water towing fleet from Boat Owners Association of The United States (BoatUS) now gives boaters five ways to summon a towboat, from cell phones to satellite - and everything in between.

'Regardless of which way a boater chooses to contact us, they'll all get you back to the launch ramp, marina or dock - day or night,' said BoatUS Vice President of Towing Services Adam Wheeler. Hailing one of the 300 local TowBoatUS or Vessel Assist locations or 600 response towboats is simple on VHF channel 16. But, as smartphones have become a mainstay of modern life, the BoatUS 24-hour dispatch centers report that recreational boaters' number one preferred method of communication is their cell phone.

'Seventy percent choose to phone us from their boat instead of using the radio,' Wheeler continued. 'We're also seeing an increase in requests for assistance from boaters using our BoatUS Towing App. The App speeds response times because once you press the button on your smartphone to request assistance, we instantly map your location, have a description of your boat and your emergency contacts - all before our dispatcher connects to ask if everyone is safe on board. It's been downloaded over 120,000 times.'

Unique to the BoatUS Towing Program are its personal satellite messaging service offerings through partnerships with SPOT satellite messenger and the DeLorme inReach two-way satellite messenger, a 2012 National Marine Manufacturers Association Innovation Award winner in the Consumer Electronics Category. In the case of SPOT, you can summon towboats with the touch of one button, or with DeLorme inReach by 'chatting' directly using its two-way satellite text messaging feature.

In 2012, the BoatUS 24-Hour dispatch centers and towing fleet received 70,000 requests for on water (non-emergency) assistance.

For more information on BoatUS Towing Services including the TowBoatUS and Vessel Assist fleets, go to BoatUS Towing, or call 800-888-4869.
Hella Marine - July 2016Lancer Inflatables - BJGAC Pindar

Related Articles

The new Sealine C430 – Open your eyes to sea excellence
The new Sealine C430 is a dynamic and sporty motor boat that is thrilling in design and driving experience. The new Sealine C430 is a dynamic and sporty motor boat that is thrilling in design and driving experience. On 43 feet she astonishes with up to three double cabins, various technical refinements and visual highlights.
Posted on 11 Apr
Singapore Yacht Show 2017 – Singapore Supersized!
We’ve seen superyachts before – they come in three sizes. Big, better and best We’ve seen superyachts before – they come in sizes of big, better and best, and the interior design varies between anything from Stately Home to Ikea. It’s all a matter of taste. Now say hello something entirely different: meet Silver Fast.
Posted on 9 Apr
Singapore Yacht Show 2017 – more economical on the waterline
Yesterday was all about supersized superyachts, but they are not the only boats on display at the Singapore Yacht Show. If you’re not in the market for US$300m of sybaritic luxury, you might be more interested in 33ft of sailing boat – a more ‘hands on’ sort of boating. The Jeanneau Sun Odyssey 349, presented here by Boat Lagoon Yachting, attracted a good deal of interest despite being sandwiched in between two big motor yachts. Actually, that may not have been a bad thing at all...
Posted on 8 Apr
Asia Pacific Yachting Conference 2017 revisited (ie day 2)
Back at the tables on Thursday morning “Where are the Asian government representatives at this conference?” came from the floor, along with a dialogue on whether infrastucture development should be the remit of the private or the governmental sector, comments about some regulatory successes achieved by the Asia Pacific Superyacht Association and the puzzling question of why the boating industry in Asia is very much run by ‘foreigners’.
Posted on 6 Apr
Steber hull used for new luxury vessel
Steber Intl's 11m hull used in construction of latest luxury sports limousine created by Van Diemen Luxury Craft Steber International's 11m hull has been used in construction of the latest luxury sports limousine created by Van Diemen Luxury Craft, Tasmania.
Posted on 6 Apr
Save on GO XSE during Simrad® Just GO! Promotion
You can fit boat with an all-in-one navigation product for cruising, fishing and keep more of your money where you want You can fit your boat with an all-in-one navigation product for cruising, fishing and watersports and keep more of your money where you want it – in your wallet.
Posted on 6 Apr
Asia Pacific Yachting Conference 2017- talking shop in Singapore
The keynote address from Chairman Martin Redmayne (The Superyacht Group) covered professionalism within the industry Like the telephone company says, “it’s good to talk.” Whether the principal benefit of a conference is listening to speakers or having coffee and conversations with the other delegates is open to question – maybe it’s a bit of both. In past years we have commented that the APYC programme seemed to consist of overseas experts shipped in to tell those of us in Asia how to raise our game.
Posted on 5 Apr
Navionics announces functionality available for Navico Brands
Navico have collaborated to make several new features available to customers using Navionics charts. Navico, a leading provider of marine electronics under the Lowrance, Simrad and B&G brands, and Navionics, the leader in content and location-based services for the recreational boating and outdoor markets, have collaborated to make several new features available to customers using Navionics charts. The NOS56 software update released for a wide range of new and existing models adds compatibility
Posted on 5 Apr
Control head offers longest shifting life
Twin Disc's newest, commercial-grade EC300 Power Commander propulsion control system provides superior transmission Whether on a crabber fishing the Bering Sea or an express sedan island hopping in the Caribbean Sea, Twin Disc's newest, commercial-grade EC300 Power Commander propulsion control system provides superior transmission and throttle handling. All single and twin lever control heads now feature contactless sensors for a long, reliable service life.
Posted on 4 Apr
Sunreef Yachts launches Ocean`s 11
The Polish company, once again, proved that it is undisputed leader in construction of custom and semi-custom catamarans Upon the client`s request Sunreef`s interior design team prepared a “tailor made” project of the 60 Sunreef Power model with semi-open salon combined with a lounge area and bar instead of interior navigation station.
Posted on 4 Apr